Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and securely as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email. Where applicable, tracking information will be provided.

Delivery Methods

We use the following trusted delivery partners:

  • Royal Mail – Suitable for most standard deliveries.

  • DPD – Used for larger, higher-value, or express deliveries where appropriate.

The courier used will depend on the size, weight, and destination of your order.

Estimated Delivery Times

  • Royal Mail: 2–5 working days after dispatch.

  • DPD: Usually 1–2 working days after dispatch.

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to factors outside our control, including severe weather, public holidays, or courier disruptions.

Shipping Costs

Shipping costs are calculated at checkout and are based on the size, weight, and destination of your order.

Delivery Address

Please ensure your delivery address is correct before placing your order. We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete address information.

Lost or Damaged Orders

If your order arrives damaged or has not been delivered within the expected timeframe, please contact us as soon as possible. We will work our couriers to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our Returns Policy.

International Shipping

If we offer international shipping, delivery times and charges will vary depending on the destination. Customers are responsible for any customs duties, import taxes, or other fees charged by their country.

Contact Us

If you have any questions about shipping or your order, please contact us support@evohintimates.com. We will be happy to assist you.